Question
1.Why I can't see the payment system ?
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Reply
You can register again.
When you finish the registration.Our payment system will open a
payment window.
Please do not use blocking pop-up windows while you are paying.
Or,you can click the membership extend to finish the payment.
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2. Credit cards payment process
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Replay
Click on ¡°the IPS payment ", chooses the payment way of VISA,
MasterCard or the JCB
Input your international card number, term of validity, CVV2 and
your name, IPS will connect the relevant bank to check whether your
international card has already registered " the 3D verification
" service
Transaction processing, please wait... (Connecting the bank,
encryption transmitting), or Transaction Proceeding, Please Wait...
(Connecting the bank, encryption transmitting)
Then will appear the ¡°verified by VISA " window from the
relevant bank, please check whether your personal guarantee information
is correct or not, in order to confirm that you are proceeding
the transaction with the relevant bank, and then input and submit
your ¡°verified by VISA¡± code
After the verification, the relevant bank will confirm your payment,
if successful, immediately will pop up the Taking goods page provided
by the shopping website |
3.Why can¡¯t my card pay normally?
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If your VISA, MASTER, the JCB card in hand is effective, the main
reason is that you have not done the 3D verification. The so-called
3d verification is free service provided by the credit card company
to guarantee the secure online shopping for customers. You may directly
request your sending card bank to add this kind of service by telephone.
In terms of VISA card, this service is called verified by visa service,
and in terms of MasterCard
it is called MasterCard secure code service and J/Secure service
in terms of JCB card. Actually this will provides you with one secure
code to guarantee your personally use of this card, and to avoid
the occurrence of fraud. |
4.Whether secured code service charges or not ?
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Replay
It does not charge any fee to increase this service.
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5.Why is the net speedvery slow during the payment?
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Replay
When you submit your credit card information, the IPS platform is
verifying the identity to the relevant bank through 128 key encryption,.Moreover,
if your credit card is issued by an overseas bank, the network itself
will also delay certain time about 10 seconds. |
6.How to make the secure verification
for my payment card?
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You can apply for the secure payment verification on line.
The user holding the VISA card may directly enter http://www.visa.com/globalgateway/gg_selectcountry.html?retcountry=1
page to choose your national page to carry on the application.
Usually enter the personal option and then choose visa security
service. Then application is allowed on line. Certainly you can
also use search engine, for instance fill visacard and English
name of your coyntry at www.google.com and carrie on a fast search,
then carrieon visa security search in our country visacard search
engine page. The English customer may directly enter the http://www.visaeurope.com/iusevisa/uk.html
page to apply, the American customer may directly enter the https://usa.visa.com/personal/security/vbv/index.html
page to apply while the Canadian customer may directly enter the
http://www.visa.ca/verified/card_howto.cfm page
The MASTER card usercan directly enter http://www.mastercard.com/us/index.html
to choose the corresponding country to carry on this application
in the page of your nation. Usuallychoose the mastercard secure
code service option in cardholder service. Certainly you can also
use search engine. For instance, fill in mastercard and your nation¡¯s
English name in www.google.com to carry on the fast search, then
directly seeks secure code or safe shopping online in national
mastercard search page.
The JCB card user may directly enter http://www.jcb.co.jp/Jsecure/whats.html#shikumi
to examine the instruction of J/Secure. |
Question
7.Dose my credit card be automatically billed at the end of each
30-day term?
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Reply
No,it doesn't
Your credit card cannot be automatic billed After one month.
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Question
8.How can i contact with you?
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Replay
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webmaster@sharpheel.com |
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Tel: |
(086)20-82160280 |
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Mobile phone: |
(086)013826151402 |
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Address: |
China
guangdong province
guangzhou city
tian he
huangpu road #6
tian cheng ju dong ti 503
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